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UPS
Un-interrupted power supply with 100% power backup for Outsourcing Services.
Data Connectivity
2 Main & 2 Back up Internet leased line with capacity of 200 MBPS each.
VPN Connectivity
To provide secured offshore support services.
Data Storage Devices
High volume data storage devices for back up, recovery and security purposes.
DID
Direct Inward Dialing – Local Toll free no. is provided for all our BPO services for call backs and customer queries.
Predictive Dialer
Automatic Dialer to support both inbound & outbound services. The dialer performs ACD and predictive dialing which connects only human calls.
Customised CRM
Dialer integrated CRM system, which is fully customizable depending on the business outsource project.
IVR
Interactive Voice Response system to collect confidential data such as banking, credit card, social security no. etc. This facility is making our operation fool proof.
Voice Connectivity
Voice connectivity with full redundancy. Voice connectivity enabled to connect US, UK, Australia and most of the European countries to support Offshore Outsourcing activities in India.
Our Infrastructure is one of our biggest strengths
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